The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 683 |
| Houston, TX | 431 |
| Philadelphia, PA | 299 |
| Washington, D.C., DC | 225 |
| Seattle, WA | 206 |
| Atlanta, GA | 188 |
| Denver, CO | 185 |
| Salt Lake City, UT | 160 |
| Detroit, MI | 140 |
| Minneapolis, MN | 134 |
| Sacramento, CA | 131 |
| Indianapolis, IN | 126 |
| Brooklyn, NY | 109 |
| San Francisco, CA | 103 |
| Portland, OR | 102 |
| Miami, FL | 99 |
| Boston, MA | 88 |
| Pittsburgh, PA | 85 |
| Orlando, FL | 78 |
| Oakland, CA | 62 |
| Tampa, FL | 57 |
| Charlotte, NC | 57 |
| Baltimore, MD | 56 |
| New York City, NY | 56 |
| Jacksonville, FL | 49 |
| Phoenix, AZ | 44 |
| Nashville, TN | 40 |
| Dallas, TX | 37 |
| Reno, NV | 36 |
| Albuquerque, NM | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Jason (@jelam1) reported @RadioMoser @Avalanche @AltitudeTV I didn’t get to watch cause of the stupid Comcast/Altitude feud.
- JadedzWearingMasks (@JadedzUzi) reported
@comcastcares No offense, but I'm going to try a few things on my end first then give customer service a call tomorrow if it doesn't work.But thanks!
- Tim Ferguson🏳️🌈 (@timferg88) reported
@comcast @Xfinity is crap
- Kate (@thatgoddessAJ) reported
Ugh I’m SO FRIGGIN PISSEDThis is why I shouldn’t have watched the BBMA on my Xfinity appTook a screenshot of Jon, you know introducing P!NK, and it blocked my screen because of copyright ****BruhLet me be
- Suresh Karra (@srk674) reported
@Xfinity @VillageTinleyPk we are having frequent outages and very slow speeds whenever we have it with xfinity internet since Saturday 5/22 in Tinley Park 60487 area. Please update when it will be fixed. Thank you
- Glen Benjamin (@glenbenjamin) reported
@comcastcares place before this fiasco. I'm a very happy Comcast user but this neglect in notifying me prior and increasing my bill without advising me was poor in every sense of the word. Again I'm a happy user of your service and you are welcome to contact me with any other questions or
- 🦄🌻 Retired Nola.Darling 🏳️🌈 (@YourMajesty_OXO) reported
Xfinity county your muthafreakin days why is my cable not working when I’m trying to watch pose?! @Xfinity I’m seeing Error: TVAPP-00231
- Nick Miller from New Girl (@hankbobhillpnts) reported
Stream only lasted 20 minutes today @Xfinity fix your service it’s been 24 hours already
- MJH (@RUJANE55) reported
@Xfinity Updated my “gateway” and now slow as molasses. May be the worst company ever
- Jason Gress🌳 (@JasonSGress) reported
Hey, @PredsOnBally, fix the guide on Xfinity. I’m trying to record the rebroadcast but it’s showing all these poker shows. Also, show the rebroadcast at least a few hours after the game is over, not right after. I miss Fox Sports TN.
- ✨Emmy💖💜💙 (@ManicEmily) reported
@stachional I mean I don’t really care, theres genuinely nothing that can be done on a major network that will actually challenge the status quo, especially not on a milquetoast show like SNL. Which is why I never mentioned them, and directed my comment at Comcast/NBC.
- 🌊Cindy_Pas (@Cindy_Pas) reported
Welp, switched from Directv to @Xfinity less than two weeks ago and have come to the conclusion that @Xfinity sucks. Picture freezes randomly and customer service reps are more than difficult to understand. #wasthisamistake?
- J (@jordangtweets) reported
Trying to log into my @comcastcares account and not getting any phone or email notifications to actually log in and spending 30+ minutes on a support chat to get nowhere is exactly how I wanted to spend my Sunday night…
- Melle Indie (@IndieMelle) reported
Dear Xfinity, I pay too much for my internet to be down for an hour and a half. Please don’t do it again. Thank you. #adulting
- king *****™️ (@WHITExCUPS) reported
Xfinity can suck my **** what ******** am I paying $90 bucks a month for if my internet is out every other day and when it's not, it's complete garbage
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